Activation Officer
??????, S01, SA, Saudi Arabia
Job Description
Job Summary, Purpose and Scope
Responsible for maintaining customer relationships and working to ensure customer satisfaction to improve Petroapp customer retention rate.
Duties, Tasks and Responsibilities Definition
Responsible for delivering the system training for new clients.
Identifying customer needs and providing solutions to their problems
Addressing customer complaints and ensuring their issues are resolved promptly and professionally
Keeping track of customer interactions, transactions, comments, and complaints in the customer database
Establishing relationships with customers by regularly following up and making communication personal and customized
Providing feedback to the rest of the company regarding customer concerns and suggestions
Collaborating with the customer services/ sales team to ensure seamless customer service
Responsible for the implementation of the HSE procedures in his/her area, comply with the internal regulations.
Requirements
Strong Communication:
Ability to convey ideas clearly and professionally in both verbal and written form.
Microsoft Office Expertise:
Solid experience with Excel, including formulas, data entry, and basic data analysis.
Good command of English.
Benefits
Commission
Private Health Insurance. Work From Home * Training & Development
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Job Detail
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Job IdJD2253391
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job Location??????, S01, SA, Saudi Arabia
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EducationNot mentioned