Accounts Receivable Officer

UAE, United Arab Emirates

Job Description

Summary
Working with colleagues from across all University Schools and departments, the primary function of the role is to manage Accounts Receivable and provide support to the Finance Supervisor/ Operations Manager in relation to the management and control of the University's student debt.
Working in a small team, in a high-volume transaction management and processing environment, you must have a good attention to detail, the ability to prioritise your own workload and those of others, have a flexible approach to work and the ability to use your initiative.
The ability to initiate and complete tasks to the highest standard is essential. Excellent organisational, interpersonal and communication skills are also vital to this role, as are strong IT skills (Microsoft Office, Banner, Orison and Oracle or similar finance systems). Applicants should also have experience of working in a customer-oriented role and it will suit a self-motivated individual who is able to work flexibly as one of a team within a challenging and dynamic environment.

Key Responsibilities
Accounts Receivable Management
  • Responsible for the effective and efficient workflow and performance of the Accounts Receivable team, against defined goals and objectives, in order to ensure an excellent service is delivered.
  • Accomplishes accounts receivable staff objectives by orienting, training assigning, scheduling, planning, monitoring, appraising job contributions and adhering to policies and procedures.
  • Meet Accounts receivable operational standard by contributing information to strategic plans and reviews.
  • Meet Accounts Receivable financial standard by providing daily, weekly and annual accounts receivable information.
  • Implement productivity, quality, and customer service standards.
Orison & ERP
  • Monitor Orison system workflow to ensure that all students enrolled have been charged appropriately, via data validation
  • Provide necessary system training and guidance to AR Team.
  • Process Scholarships and various discounts in the system.
  • Update the work flow & user guide for future reference.
  • Discuss new suggestions for improvement with Head of Finance, AR team and Head Office
  • Process approved fee waivers and adjustments in the system and maintain records.
  • Monitor student's withhold status and apply overrides, if necessary.
  • Verify, approve and process payments or charge reversals.
  • Generate various kinds of reports on daily, weekly and monthly basis.
Internal Control and Audit
  • Maintain financial security by adhering strict internal accounting controls.
  • Ensure that cash is held securely at all time.
  • Ensure that all collections are deposited with bank on a daily basis. Approx. AED 200ml+ annually
  • Maintain files and documents in a systematic manner.
  • Review and implement relevant policies and procedures on time to time.
  • Assist internal and external Auditors.
Daily banking deposits, process and control
  • Prepare consolidate daily banking report with cash and cheque slip details.
  • Coordinate with Security Company with regards daily bank collection and deposits.
  • Ensure that all the PDC's are processed on the due date.
  • Ensure that all deposits slips are received on the following days with Bank's stamp.
  • Arrange additional cash collection services as and when required (Eg: Semester intakes).
  • Deal with any related disputes or issues with the Security Agency and Bank
Reconciliations
  • Reconcile each cashier's transactions on a daily basis with Fee Revenue Report.
  • Reconcile credit card transactions on a daily basis with Net Works statement.
  • Reconcile Skiply payments on a daily basis with the Skiply daily report.
  • Reconcile online payment on a daily basis with Mashreq's daily statement.
  • Reconcile daily receipts with Orison report.
  • Daily reconciliation of all bank deposits slips.
  • Month end reconciliation of all receivables and deposits with bank book.
Month end and Year End process
  • Update and tally bank account receivables by end of each month.
  • Update and tally fee on hold account.
  • Support for month end and year-end financials closing and reconciliation.
  • Provide necessary account details required by the Head of Finance for month end and Year-end financial accounts closing.
  • Assist financial planning by forecasting cash collection.
Statistics and Reports
  • Maintain semester wise scholarship and discount reports.
  • Maintain daily new and re-enrolling student numbers on each semester and update the Head of Finance and Student Recruitment Team.
  • Maintain monthly receivables break-down with mode of payments.
Follow up and Debt control
  • Review aging report regularly and ensure systematic follow up actions have been taken.
  • Delegate debtors follow up duties to Fees Officers.
  • Maintain follow up records.
  • Arrange for IT hold, Graduation hold.
  • Ensure that the fee reminder letters are issued as per debt management policy
  • Ensure de-enrolment of students without payment or approved extension for each semester.
  • Ensure that the debtors listing reconciles with GL balance.
  • Prepare doubtful debts record and forward to Head of Finance on a monthly basis
Dealing with Students Financial issues
  • Address all students' financial issues and forward to the Operations Manager / Head of Finance for approval.
  • Meet with students/parents and listen their financial concerns and advise them the procedures to be followed.
  • Update approval details with student's account (note) in the system.
  • Charge fines or other penalties in the system as per approval.
  • Remove fines or other penalties in the System as per approval.
Coordination with other departments
  • Coordinate with MRAC with regards student's admission, discounts, scholarships or any other fees related issues.
  • Coordinate with RAS / DSSC with regards to Que management, student's enrolment, withdrawal, course transfer, visa or scholarship issues.
  • Coordinate with Schools with regards student enrolment and withdrawal issues
  • Coordinate with GALS for issuing legal letters
Essential Qualifications Degree
Minimum Experience:10+ Years' experience
Relevant Experience:7 Years' Experience
Skills and Capabilities
  • Team player: Able to work under tight time constraints and work effectively in across function team environment
  • Accountability for Results: Holds self and other team members accountable for ensuring that results are achieved; Seizes opportunities to produce results without direct supervision.
  • Communications: Strong communication skills and excellent interpersonal skills.
  • Creating Quality Deliverable: Establishes deliverable structure and content; Reviews deliverables of self and others to ensure that they meet expectations; Implements and enforces high standards for quality deliverables.
  • Developing thought leadership / innovative ideas: Generates innovative ideas that are sound and progressive.
  • Problem Solving: Ability to work in a dynamic environment that requires critical thinking, strong analytical skills and technical skills
At Heriot-Watt we understand that being diverse makes us better which is why we support a culture of respect and equal opportunity, and value diversity at the heart of what we do. We want to increase the diversity of our workplace to underpin a dynamic and creative environment.

The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.

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Job Detail

  • Job Id
    JD1436649
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UAE, United Arab Emirates
  • Education
    Not mentioned