Job Description

We are seeking a detail-oriented and experienced

Accounts Receivable Clerk

with a background in the hospitality industry. This position is responsible for managing all aspects of accounts receivable, including billing, collections, guest ledger reconciliation, and third-party invoicing, to ensure timely and accurate processing and revenue collection.

Key Responsibilities:

Prepare and distribute invoices to guests, groups, corporate accounts, and travel agencies. Post payments accurately to the correct accounts using hotel management software (e.g., Opera, Oracle, PMS, or similar). Reconcile daily receipts and ensure all guest folios and accounts are settled in a timely manner. Monitor aging reports and follow up on past-due accounts through calls and written communication. Work closely with the Front Office and Sales departments to ensure proper billing for group events and long-term stays. Respond to guest and client inquiries regarding billing issues or discrepancies. Process credit card chargebacks and disputes in coordination with the Finance team. Maintain accurate documentation and records in compliance with company policies and audit requirements. Assist with month-end closing and prepare A/R reports as needed. Support internal and external audits related to receivables.

Qualifications:

High school diploma or equivalent; Associate's or Bachelor's in Accounting, Finance, or related field preferred. 1-3 years of experience in accounts receivable, preferably in the hotel/hospitality industry. Familiarity with hotel property management systems (PMS) such as Opera, OnQ, or similar. Strong knowledge of accounting principles and procedures. Excellent attention to detail, organizational, and communication skills. Proficient in Microsoft Office (especially Excel) and accounting software. Ability to work independently and handle multiple priorities in a fast-paced environment.
Job Type: Full-time