Job Description

Key Responsibilities:

Review and verify all guest and city ledger invoices to ensure accuracy, proper authorization, and compliance with hotel policies and accounting standards. Prepare and post invoices for credit clients, corporate accounts, travel agents, and long-stay guests in the hotel's accounting system. Monitor and follow up on outstanding balances, ensuring timely collection of payments through phone calls, emails, and formal reminders. Reconcile customer accounts regularly, investigating discrepancies and resolving billing issues in coordination with relevant departments. Verify folios, supporting documents, and back-up attachments to ensure completeness and adherence to internal controls. Process credit card settlements, direct billing transfers, and adjustments accurately and in line with hotel procedures. Prepare monthly Accounts Receivable aging reports and submit them to the Finance Manager for review. Maintain accurate and organized filing systems, both electronic and manual, ensuring confidential handling of financial documents. Coordinate with Front Office, Sales, and Finance departments to ensure proper credit approvals and smooth billing processes. Assist with month-end closing activities, including reconciliations, reports, and audit documentation.

Requirements:

Previous experience as an Accounts Receivable Clerk or similar accounting role, preferably in the hospitality industry. Strong understanding of accounting principles, billing procedures, and credit management. Proficiency in hotel accounting systems and Microsoft Office applications. High attention to detail, accuracy in data entry, and strong analytical skills. Excellent communication, follow-up, and organizational skills. Ability to handle sensitive financial information with integrity and maintain confidentiality. Ability to work independently, meet deadlines, and manage multiple tasks.

How to Apply:

Submit your resume via Indeed or email to

dxbkp.hr@gloria-hotels.com

Job Type: Full-time