Job Description

We are looking for an experienced agency Account/Project Manager to join our team. The ideal candidate will have a passion for helping others and a drive to provide exceptional customer service, and can do project management, Applicants should have experience in the events and advertising field. The role is fast-paced and challenging, with room for growth and progression. You will be required to work closely with the creative directors and traffic managers assisting with the day-to-day management of client requests. Key Responsibilities: You will be responsible as the lead point of contact for all matters specific to assigned client experiential and event marketing programs Generate sales among client accounts including upsetting and cross-selling You will able to develop a trusted advisor relationship with key accounts, customer stakeholders and executives, plus all relevant vendors and develops and maintains long relationships with clients. Manage projects within client relationships, working to carry out client goals while meeting company goals, from brief to delivery. Makes sure clients receive requested products and services on time. Ensure the timely and successful delivery of our solutions according to client needs and objectives. You can communicate clearly the progress of monthly/quarterly client and internal initiatives and forecast and track key account metrics, providing suggestions for areas of improvement. You will prepare follow-up event recaps after each client event. Identify and grow opportunities with client - both for current projects and potential new campaigns. Coordinate event logistics with a high-level of attention to detail to provide to the client and also to the field marketing team. Maintain and manage with care client budgets and actively participate in team meetings - including regular staff meetings, briefing, plus brainstorming, project development and review sessions. You will do upsell and cross sale. Qualification & Skills: Service oriented style with professional presentation skills Effective in providing exceptional customer service Ability to manage multiple projects An excellent problem solver and a multitasker Management skills Clear concise written and verbal communication skills Ability to take initiatives without being prompted and possess excellent budgeting and analytical skills. Strong Sales Skills Strong Project management Skills Task Originated Self-driven Result driven Accountability Pro active Creative problem solver Fast Learner Keen attention to detail Ability to analyses and gain insights from data Strong time management skills Friendly, enthusiastic and approachable manner is a must. Excellent verbal and written communication skills Proficiency in Microsoft office tools - Excel, Word and PowerPoint. Passion and curiosity for understanding the audience and brands of our client. Excellent attention to detail and strong admin skill To succeed in this position, candidates should have the following: Bachelors Graduate 3-year experience in Advertising or event agency Knowledge, experience and a background within the digital marketplace is an advantage Ability to work calmly under pressure and meet tight deadlines A strong understanding of the full digital spectrum, including Software development, Apps. PPC, SEO, CMS, Social Media and Google AdWords is an advantage Personable and approachable communicator Tech savvy - if you aren't familiar with a certain piece of software, it doesn't take you long to figure it out You are comfortable analyzing and handling large amounts of data You are passionate for self-development Demonstrated passion in marketing or communications You are generous, purposeful, innovative, fearless and authentic A strong communicator with attention to detail You harness fundamental business writing skills You desire to be a subject matter expert and believe in being the champion for both your agency and your client's brand
You are solutions oriented and resourceful Job Types: Full-time, Permanent