Job Description

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Finance
Home Delivery Reconciliation:
Reconcile daily home delivery transactions against sales records, ensuring accuracy and completeness in financial reporting.
Identify and investigate discrepancies between delivery orders, sales invoices, and payment receipts to ensure alignment with accounting records.
Maintain detailed reconciliation reports and documentation for review and audit purposes.
Receivables Management:
Monitor and track home delivery receivables, ensuring timely invoicing and collection of outstanding payments from customers.
Follow up with customers on overdue accounts, resolving billing inquiries, and facilitating payment arrangements as necessary.
Update receivables aging reports regularly and communicate overdue balances to relevant stakeholders for appropriate action.
Customer
Generate accurate invoices for home delivery orders, ensuring adherence to pricing policies, discounts, and promotional offers.
Address customer inquiries and concerns regarding billing discrepancies, payment options, and account statements in a timely and professional manner.
Provide exceptional customer service by promptly resolving billing disputes and maintaining positive relationships with home delivery customers
Internal Process
Prepare weekly and monthly financial reports summarizing home delivery sales, receivables status, and reconciliation activities for management review.
Analyze trends and variances in home delivery revenue, receivables aging, and collection performance to identify opportunities for improvement.
Collaborate with cross-functional teams to streamline home delivery processes, enhance controls, and optimize financial performance.
People
Collaborate effectively with colleagues in the finance department and home delivery operations to ensure alignment of processes and data integrity.
Provide guidance and support to home delivery staff on billing procedures, payment processing, and customer communication protocols.
Foster a culture of accountability, professionalism, and continuous improvement within the team through open communication and knowledge sharing
QUALIFICATION, EXPERIENCE & SKILLS

• Master's degree in Accounting, Finance, or a relevant professional qualifications required.

At least 3 years of experience in accounting or finance roles, with specific exposure to receivables management and reconciliation processes.
Experience within the retail or F&B industry is preferred
Oracle ERP experience
Strong attention to detail and accuracy in financial record-keeping.
Excellent analytical and problem-solving skills to identify discrepancies and resolve issues promptly.

Skills Required