JOB Description and Others requirements
Serve as the main point of contact for assigned client accounts.
Manage day-to-day account activities, including order processing, billing, and account updates.
Communicate with clients to understand their needs, resolve issues, and provide product or service information.
Collaborate with internal teams (sales, finance, operations, etc.) to ensure timely and accurate delivery of client requests.
Monitor account performance and identify opportunities for upselling or improving client satisfaction.
Prepare and maintain account reports, documentation, and records.
Support the Account Manager or Sales team in contract renewals, proposals, and presentations.
Ensure compliance with company policies, procedures, and service-level agreements.
Bachelor's degree in Accounts,
1-3 years of experience in account management, customer service, or a related role.
Strong communication, organizational, and problem-solving skills.
Proficiency in ERP Next and Microsoft Office Suite.
Attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Team-oriented with a customer-first mindset.
Data analysis or reporting experience.
Knowledge of account management best practices and customer relationship strategies.
Job Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
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