The Role

• Client Relationship Management: Build and maintain strong relationships with clients, serving as their primary point of contact within the agency. \xe2\x80\xa2 Understanding Client Needs: Gain a deep understanding of the client\'s business, industry, objectives, and target audience to effectively guide and advise them. \xe2\x80\xa2 Project Management: Coordinate the planning, execution, and delivery of projects and campaigns, ensuring they are completed on time, within budget, and to the client\'s satisfaction. \xe2\x80\xa2 Client Briefing: Gather and document client requirements, objectives, and expectations, and effectively communicate them to internal teams for project execution. \xe2\x80\xa2 Collaboration with Internal Teams: Work closely with cross-functional teams such as creative, strategy, media, and production to develop and deliver high-quality solutions that meet client objectives. \xe2\x80\xa2 Budgeting and Financial Management: Develop and manage project budgets, ensuring profitability for both the agency and the client. \xe2\x80\xa2 Proposal Development: Assist in the creation of project proposals, including scoping, pricing, and deliverables, ensuring alignment with client needs and agency capabilities. \xe2\x80\xa2 Creative Briefing: Collaborate with the agency\'s creative team to develop compelling and effective solutions that align with client objectives and brand guidelines. \xe2\x80\xa2 Campaign Performance Tracking: Monitor and analyse campaign performance, providing clients with regular reports and insights to measure success, optimize strategies, and propose improvements. \xe2\x80\xa2 Upselling and Account Growth: Identify opportunities to expand services and offerings to existing clients, driving account growth and revenue generation. \xe2\x80\xa2 Issue Resolution: Address and resolve client concerns or issues promptly and effectively, maintaining a high level of client satisfaction. \xe2\x80\xa2 Market and Industry Awareness: Stay up to date with industry trends, emerging technologies, and competitive landscape to provide strategic recommendations and insights to clients. \xe2\x80\xa2 Contract Management: Manage client contracts, ensuring compliance and timely renewals or extensions. \xe2\x80\xa2 Client Presentations: Conduct client presentations, effectively communicating project progress, results, and strategic recommendations.

Requirements

• Bachelor\'s degree in marketing, business, communications, or a related field (Master\'s degree preferred). \xe2\x80\xa2 Proven experience (typically 3-5 years) in account management within an agency. \xe2\x80\xa2 Strong communication and interpersonal skills. \xe2\x80\xa2 Excellent project management and organizational abilities. \xe2\x80\xa2 Analytical mindset with the ability to interpret data and generate actionable recommendations. \xe2\x80\xa2 Creative thinking and problem-solving skills.

About the company
entourage marketing and events management, is not just an average agency but a team of seasoned, senior level consultants who develop winning business strategies and provide marketing horsepower required to produce clear, measurable and recognizable results. entourage is an agency that enables outstanding results to happen for companies/individuals of all sizes, in a variety of industries and geographic locations. We, at entourage, provide full event and marketing services with clients in automotive , sports, real estate, media, fashion & beauty and corporate sectors. Though we aim to attract a broad range of clients from a variety of entities, we specialize in helping companies break into the urban market. Our talented team of professionals possess the skills to expose, brand, and market your product or service in an effective manner.

Talent Pal