Job Description

About our Team:
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information based analytics and decision tools for professional and business customers. Our company has been a longtime leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multimodel approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role:
The Account Manager plays a key role in driving growth and retention of Lexis Nexis Legal existing client base across the UAE and wider GCC, with a primary focus on the UAE market. This role is centred on building long-term, trusted relationships with senior stakeholders across law firms, corporate legal departments, and government institutions. Your focus will be on maximising customer value, driving adoption of LexisNexis solutions, and identifying expansion opportunities that align with the region's evolving legal landscape.
Key Responsibilities:
Manage and grow a portfolio of existing accounts across the UAE and wider GCC, with the majority of focus on UAE-based clients.
Develop and execute account plans to drive renewals, retention, upsell, and cross-sell opportunities in line with regional objectives.
Build and maintain strong, consultative relationships with key decision-makers and influencers within assigned accounts.
Conduct regular client meetings, product demonstrations, and business reviews to reinforce value and support increased solution adoption.
Partner closely with Customer Success, Marketing, and Product teams to ensure a seamless client experience and address evolving customer needs.
Monitor account health, usage, and client feedback to proactively identify risks and growth opportunities.
Analyse market trends and competitor activity to support account expansion and strengthen market positioning.
Provide accurate pipeline updates, renewal forecasts, and account performance reports to management.
Requirements:
Bachelor's degree or equivalent.
Fluent in English, Arabic is a plus!
Proven experience managing accounts within the UAE and wider GCC markets.
Strong background in SaaS account management, renewals, and revenue expansion, ideally within legal, compliance, or professional services sectors.
Demonstrated success managing complex, multi-stakeholder enterprise or mid-market accounts.
Consistent track record of meeting or exceeding retention, renewal, and account growth targets.
Experience working with or for international or multinational organisations is highly desirable.
Proficiency with modern CRM and sales tools (e.g. Salesforce, Gong, Sales Navigator, etc.).
Highly self-motivated, organised, and comfortable owning and managing a portfolio of accounts independently.
Work in a way that works for you:
We promote a healthy work/life balance across the organisation and offer our teams a hybrid work environment with flexible hours.
Medical and Air Ticket
Competitive Commission Scheme
25 days paid annual Leaves
Hybrid Working Model
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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