Account Manager

Dubai, United Arab Emirates

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Major Responsibilities

Building and maintaining strong, long-lasting customer relationships
Operating as the lead point of contact for any communication issues
Working with clients\' objections
Assist with challenging client requests or issue escalations as needed
Participate in the sales process
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Prepare reports on account status
Collaborate with team to identify and grow opportunities

Your skills:

Knowledge of current market trends, and industry developments in the cryptocurrency space.
Proven work experience as an Account Manager or in a similar role, preferably in a sales or account management environment
Excellent English language skills (C1), both written and verbal, to ensure smooth and effective client communication
Demonstrated ability to understand client needs and objectives, and effectively position solutions to meet those requirements
Proactive and results-driven mindset, with a focus on achieving sales targets and providing exceptional customer service
Ability to resolve conflicts and address client objections in a professional and solution-oriented manner
Knowledge of market trends, competitor activities, and industry developments to provide strategic insights and recommendations

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