Job Description

About CENSUS Labs:
CENSUS LABS is a cybersecurity engineering powerhouse specializing in securing products and organizations. Our identity is rooted in professionalism, engineering excellence, a scientific mindset, and hacking demeanor. We are research-driven, enabling us to deliver a diverse range of professional services.
CENSUS is trusted to conduct high-impact product security engagements, helping our clients secure their solutions from design to deployment, using realistic and risk-informed approaches. Our expertise spans end-to-end systems, including Secure Communications, IoT, Medical Devices, Mobile, and Vehicle Computing platforms.
Learn more about CENSUS at .
Position Overview:
We are seeking a dynamic and results-driven Account Manager to join our team in Abu Dhabi. This hybrid client-facing and sales-operations role will be instrumental in strengthening client relationships--particularly in the government and defense sectors--while managing internal processes to ensure end-to-end visibility and success across key accounts. The ideal candidate will bring experience in cybersecurity or enterprise technology, a strong operational mindset, and familiarity with the defense and public sector ecosystem.
Key Responsibilities:
Client Relationship Management:

• Serve as the primary point of contact for a portfolio of key enterprise, government, and defense sector clients.

• Develop a deep understanding of client goals and cybersecurity challenges to position relevant CENSUS Labs solutions.

• Manage client communications, project expectations, and satisfaction through regular interactions.

• Identify opportunities for upselling and cross-selling services in Organization Security, Information Security, Product Security, etc.

• Represent CENSUS Labs at client meetings, events, and industry conferences.

Sales Operations & Administrative Support:

• Import and maintain active pre-sales campaign data in Salesforce for anchor and strategic accounts (e.g., Edge, TII, V1, AI71, CPX, CSC, AD Police).

• Track deal confidence and, when matured or signed, connect financial values and codes to internal recruiting campaigns.

• Organize and support logistics for client site visits, including compliance with registration protocols for sensitive government and defense locations.

• Maintain comprehensive Salesforce records, including notes, strategies, projected values, and key insights to ensure visibility and transparency for leadership (e.g., Nikos).

• Manage access and utilization of DocuSign for contract preparation, signing, and document storage.

• Coordinate all legal and commercial documentation, including NDAs, FSAs, MSAs, and SOWs.

• Support scheduling and arrangements for client visits, including booking facilities, arranging parking, and handling visitor access.

Qualifications:

• Bachelor's degree in Business, Information Technology, Cybersecurity, or a related field.

• 5+ years of experience in account management, business operations, or sales support within cybersecurity or a technology-driven organization.

• Prior experience working with or within the defense sector is required.

• Proven track record in managing and growing enterprise or government accounts, particularly in regulated environments.

• Proficiency with Salesforce and document management tools such as DocuSign.

• Familiarity with the UAE public and private sector technology landscape.

• Excellent organizational skills and attention to detail, especially when managing complex or sensitive engagements.

• Strong communication and interpersonal abilities, with fluency in English (Arabic is a strong plus).

• Based in or willing to relocate to Abu Dhabi.

What We Offer:

• Work alongside world-class experts in a mission-driven, high-impact environment.

• Competitive compensation and performance-based incentives.

• Opportunities to grow professionally through advanced cybersecurity engagements and learning programs.

• Access to a diverse, innovative, and forward-thinking client portfolio, including high-stakes defense and government projects.