Job Description

Account Director, Sales
(18671)
At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it's our passion.
Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.
Job Summary
The Account Director handles accounts for all Kerzner hotels across One&Only, Atlantis, Rare Finds, and SIRO brands within the Regional Sales Office. This position reports to the Regional Director, Sales and Marketing and drives full account management responsibility for assigned key accounts with core focus on the luxury segment, ensuring sustainable revenue growth, deeper market penetration, and strong long-term partnerships while developing new key accounts, building existing accounts, and achieving sales goals.
The role requires disciplined pipeline management, proactive performance monitoring, and focused account prioritization to consistently achieve and exceed revenue and market share targets. The position manages corporate RFP cycles end-to-end, develops comprehensive Account Development Plans, and represents Kerzner brands with authority and leadership at key international trade shows and industry events reinforcing brand dominance across the region.
Key Responsibilities

• Full account management responsibility for assigned key accounts, with a core focus on the luxury segment, ensuring sustainable revenue growth, deeper market penetration, and strong long-term partnerships.
• Effectively manage all accounts including negotiating contracts, brochure contribution/ space/ layout/ copy approval
• Drive revenue performance and ADR uplift, with targeted strategies to maximize premium inventory sales, particularly suites and villas, while delivering strong yield optimization.
• Consistently achieve and exceed revenue and market share targets through disciplined pipeline management, proactive performance monitoring, and focused account prioritization.
• Identify, secure, and develop new business opportunities across corporate, government, consortia, and trade partners, creating impactful trade activations that deliver measurable results.
• Manage a joint marketing fund and agree with joint promotions and advertising ensuring that budgets are adhered to and deliver required ROI aligned with brand positioning.
• Lead and manage corporate RFP cycles end-to-end, including sourcing opportunities, commercial structuring, negotiation, submission, and successful contract closure with key multinational and regional organizations.
• Develop, execute, and continuously enhance comprehensive Account Development Plans (ADPs) for all managed accounts, fully aligned with regional commercial strategies and evolving client needs.
• Work with the Regional Director to plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels' sales calls.
• Represent Kerzner brands with authority and leadership at key international trade shows, high-level business forums, and industry events to reinforce brand dominance.
• Build and maintain influential relationships with key external stakeholders including government entities, tourist boards, airlines, DMCs, corporate procurement teams, and strategic partners.
• Maintain a high level of market intelligence, looking at COMP-SET strategies and pricing to make recommendations for strategic or tactical amendments to help dominate and shift MKT share.
• Design and deliver high-impact partner training to elevate product expertise, improve selling capability, and drive measurable revenue conversion.
• Protect Kerzner's brand positioning, ensuring all communications, presentations, and activations consistently reflect luxury standards and commercial priorities.
• Lead continuous performance enhancement, identifying gaps, implementing improvements, and proactively resolving challenges to protect and grow market share.

Skills, Experience & Educational Requirements

• 5 years sales experience in travel industry with luxury account management knowledge
• Hotel experience preferably working for or representing a luxury brand
• University degree advantageous but not essential
• Proven experience managing and developing key corporate and government accounts within assigned region
• Experience leading and executing corporate RFP processes including negotiation and contracting
• Track record with key global and regional organizations
• Strong communication skills including written, verbal, and formal presentation capabilities
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint
• Fluent in English; additional languages advantageous
• Understanding of luxury hospitality sales and ultra-luxury market positioning
• Strategic thinking with commercial acumen and revenue management understanding
• Strong relationship-building skills with ability to influence senior stakeholders
• Results-oriented with proven track record achieving and exceeding sales targets
• Willingness to travel regularly within region to support accounts and attend events

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Skills Required