Job Description

Quick Facts

Category

Detail

Job Type

Full-time

Location

Abu Dhabi, UAE

Seniority

Director / Senior

Languages

Native Arabic, Fluent English

Reports To

Agency Director, CEO, COO

Team

MarCom (Accounts, Strategy, Copywriting, etc.)

Cross-Collaboration

Creative, PR, Production, Government Relations

Note: This role sits within ZIA's MarCom team but operates in close alignment with executive leadership and cross-functional departments due to the sensitivity and seniority of the account.

About ZIA

ZIA Creative Network is a culturally rooted creative agency with offices in

Dubai

,

Abu Dhabi

, and

Halifax

. Headquartered in the UAE, we specialize in bold, human-centered campaigns for leading brands and government entities across the Emirates and wider GCC. Our work also extends internationally, with select projects reaching audiences in North America and beyond.

At ZIA, we combine

deep regional insight

with

global creative standards

to produce culturally meaningful, high-impact work across strategy, content, creative production, and digital platforms. We pride ourselves on delivering locally resonant, globally competitive ideas that drive real-world results.

Important Note:

ZIA is a high-performance, high-stakes environment. If you thrive under pressure, enjoy the intensity of tight deadlines, and take pride in producing exceptional work that moves people and shapes culture -- you'll fit right in. We're looking for team members who are ambitious, resilient, and excited to push creative and strategic boundaries every day.

About the Role

We're hiring a strategic, discreet, and culturally fluent

Account Director

to lead a high-level government project involving the royal family. You will be the primary point of contact for the client, leading multi-disciplinary teams across creative, communications, content, and production.

This is a fast-paced and highly sensitive role that requires intelligence, diplomacy, and leadership under pressure.

Important Note

: This role supports a

senior-level government account involving VVIPs

. Absolute discretion, cultural sensitivity, and professionalism are critical. Only candidates with native Arabic fluency, excellent English, and experience in similar high-stakes roles will be considered.

Key Responsibilities

Lead and manage day-to-day client communications and act as a trusted liaison with key government stakeholders Oversee strategic planning and delivery across campaigns, activations, and communications Lead the briefing process and ensure internal teams are aligned and delivering against client expectations Coordinate internal teams (production, social, creative, PR, and other outputs) to ensure alignment and execution for on-time, on-brand delivery Track and manage timelines/schedules, deliverables, budgets, feedback loops, and approvals across projects Own and deliver client briefs, proposals, high-level reports, and approvals Manage budgets, schedules, approvals, and quality control for all deliverables Translate complex feedback into clear, actionable internal guidance Anticipate challenges, resolve issues quickly, and maintain absolute client trust Uphold protocol, confidentiality, and high cultural sensitivity in all aspects of delivery

Required Qualifications & Experience

8-10+ years of experience in client servicing or agency account management Native-level Arabic and fluent English (spoken and written) Prior experience working with UAE government, royal, or sensitive high-profile clients Strong project management and multi-stakeholder coordination skills Excellent communication, leadership, and strategic thinking skills Demonstrated ability to work under pressure, lead diverse teams, and manage complex projects Strong understanding of the cultural and communications landscape in the UAE and GCC Familiarity with agency workflow across creative, content, and digital teams

Bonus Skills (Nice to Have)

Background in PR, communications, or brand strategy Experience in both government and private sector client accounts Experience managing bilingual (Arabic/English) campaigns Familiarity with formal protocol and content review processes/approval workflows especially within UAE entities Experience in integrated campaigns that span creative, social, and event platforms Experience working closely with multiple departments without an agency including creative and production teams

Why Join ZIA

Work on meaningful, high-impact national projects Competitive salary and performance-based growth opportunities Exposure to cross-collaborative work across disciplines, clients, and cultures A diverse, dynamic, multicultural team with a shared standard of excellence A creative culture that celebrates innovation, authenticity, bold thinking, cultural relevance, and results

Important Note:

We're only accepting applications through our official careers page.

Serious applicants only:

Visit

zianetwork [dot] com [slash] careers

to submit your CV, tailored cover letter, and answer all screening questions.

Only complete applications will be considered.

Job Types: Full-time, Permanent

Pay: From AED18,000.00 per month

Application Question(s):

* Have you completed the application at https://zianetwork.com/careers?