Job Description

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don't and won't. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at CSM.

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry, and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each time. CSM is proud to share fresh perspectives and new ideas to produce work that others don't and won't. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at CSM.

What will you be doing? As an Account Director you will be part of the CSM Middle East team, leading one of our biggest accounts. The role would see you working across different projects, and across different sports. You will lead the day-to-day relationship between CSM and the client, be responsible for client account management, planning, delivery, and client's sponsorship strategy. In addition, you will play a valuable strategic role across the CSM business including other client accounts. We are looking for a candidate to bring great client skills, experience of working in the sponsorship industry and a passion for the sports & entertainment sector.

You will be part of our Brands team based in CSM's UAE offices (with remote and flexible working options). You will work with colleagues across the Middle East as well as the wider global team, and will need to travel between UAE and KSA, as well as other countries in the region as required. You will report into an Associate Director with a dotted line into a Regional Managing Director and the Country Manager for the Kingdom of Saudi Arabia and will have direct reports including Senior Account Manager and Senior Account Executive. Your key responsibilities will include:

Strategic Account Management

Leading the relationship with the client, and day-to-day management

Developing relationships with key stakeholders in the client's in-house teams

Lead planning and execution on major community activation projects

Effectively leading regular project and status meetings with the clients and internally within the team

Leading the development and management of project timelines, budgets, task tracking and other documents

Support the relationships and management of internal stakeholders, rights holders & suppliers

Overseeing the team in implementation of all aspects of the account touch points including general rights delivery, live event delivery, digital & social strategies, PR & Comms and guest management

Join client in-house meetings as required and provide subject matter expertise where needed. Lead the collaboration across other parts of the wider CSM business to ensure best possible client servicing

Line management of Senior Account Manager and Senior Account Executive

Administration

Lead client meetings as required and ensure completion of agreed actions

Create and present client-facing and internal presentations as required

Manage the setting of client KPIs, evaluation, and other client reporting

Adjust strategy documents and project delivery documents as required

General

Demonstrate a pro-active approach to client management, and a reputation for total reliability

Efficient personal, people management and administrative skills

Demonstrate enthusiasm for the clients' business, and developing business understanding

Develop effective working relationships with internal colleagues across all accounts

Build a strong and long-lasting relationship with the client and other key stakeholders

Contribute as required to wider agency New Business

Active participant in agency events and activities

The skills and experience you will need

University graduate

Fluency in English, written and spoken. Arabic beneficial

A clear passion for business strategy, and the sports & entertainment sector

10+ years' experience in Sports Marketing / Partnerships. Sports & Entertainment experience preferred

Experience of line management

Client-facing experience within the Middle East region. KSA beneficial

Good presentation skills and ability to lead group discussions

Outstanding written and oral communications skills, attention to detail

Analytical and problem-solving mentality. Appetite for business understanding and strategic planning

Ability to multi-task and work across several different workstreams

Proven ability to prioritise, manage a team efficiently, and ability to work under pressure

Solution-focused and hands-on approach to managing workstreams

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on gender, age, disability, religion, belief, sexual orientation, marital status, or race.

CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers.

We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibility adjustments during our recruitment process.

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