Job Description

Job Title:

Academic & Training Operations Coordinator

Location:

Dubai, UAE

Job Type:

Full-time

About the Role

We are looking for an

Academic & Training Operations Coordinator

to manage the day-to-day scheduling, coordination, and execution of our short-term professional and certification courses. The ideal candidate has experience in

EdTech or training institute operations

, handling course planning, trainer coordination, and learner engagement.

Key Responsibilities

Plan and schedule batches, classrooms, and trainer allocations for ongoing and upcoming programs. Coordinate between the

sales, trainers, and operations teams

to ensure a seamless student onboarding and training experience. Maintain and update the

CRM system

with enrolments, attendance, progress, and completion records. Support

student communication

regarding batch timings, materials, and assessments. Prepare

quotations, proposals, and course trackers

in coordination with the sales and admin teams. Ensure

training quality and operational efficiency

across all running programs.

Requirements

Bachelor's degree (business, education, or related field). At least 2 years of hands-on experience managing course schedules or training operations in an EdTech or professional training setup. Strong multitasking and communication skills. Proficiency in

CRM tools (Zoho, HubSpot, Salesforce)

and MS Office (Excel, PowerPoint). Excellent organizational and time management skills.
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Application Question(s):

Have you previously worked in an EdTech company or a professional training institute as a Course Scheduler or Training Scheduler? How comfortable are you with managing class schedules, trainer coordination, and student communication for multiple batches? * What type of training programs have you coordinated?