Counsel students and parents regarding courses, universities, and career opportunities.
Understand student needs and recommend appropriate academic programs.
Handle inbound and outbound calls, inquiries, walk-ins, and follow-ups.
Maintain detailed records of leads, follow-ups, and conversions in CRM tools.
Achieve monthly and quarterly admission/enrollment targets set by the management.
Convert leads into admissions through effective counselling and persuasion.
Conduct counselling sessions via phone, WhatsApp, email, or in-person meetings.
Participate in marketing campaigns, seminars, education fairs, and promotional activities.
Provide accurate information about course fees, documentation, and admission procedures.
Build strong relationships with students to support higher conversion rates.
Coordinate with internal teams (admissions, operations, marketing) to ensure smooth onboarding.
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