Coordinating and scheduling work of service providers: cleaning, maintenance, etc.Registration of guests in DTCM/Developer portals. * Requesting guest cards from Developer (when applicable).Resolving challenging situations: technical/maintenance/cleaning issues. * Processing payments for direct bookings (when applicable).Pre arrival: replying to guests’ queries…
Handle all company supplied villa leads in a polite and courteous manner, and in accordance with our sales guidelines. Convey enthusiasm to guests with a genuine desire to be of service.Effectively identify the full extent of the guests’ requirements to…