Excis Compliance ltd

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading…

. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers. . Break fix, troubleshoot and resolve software issues; Reimaging computers/hard drives. . IMACD function including installation and decommission. Adhere to ticket response and…