Turbomachinery Service Engineer

Dubai, United Arab Emirates

Job Description

TURBOMACHINERY SERVICE ENGINEER

Location: EMEA, United Arab Emirates, Dubai

Ref: JOHNCRANEEMEA01678

Division: John Crane

Job Function: After Sales Service Repair



The Field Service Engineer is responsible for providing service and site assistance on John Crane Turbomachinery Products supporting compressor manufactures and end user customers.

As part of the Global Turbomachinery team the incumbent will support the company drive to expand our portfolio of Services & Products in the Turbomachinery market in accordance with the corporate objectives, strategy and plans.

Duties & Responsibilities

  • Onsite Dry Gas Seal removal, strip, inspection, rebuild and installation into Turbo compressors.
  • To ensure service visits are executed on time, to quality (HSE) standards and customer expectations
  • To create a comprehensive customer report outlining all site activities including, observations, recommendations and actions
  • Identify and assist customers with upgrades of all Turbomachinery products
  • To act as liaison with the Reliability Group for seal related issues whilst on site
  • To understand and report upon the commercial opportunities of each customer site visited through the use of site surveys, the commercial opportunity sheet and customer interaction
  • Liaise with the Global Turbo Group BDM's after identifying new cross sell opportunities and promote John Crane Turbomachinery products and services to customers
  • Provide training to customers on gas seal and system related subjects
  • Troubleshooting on all Turbomachinery products
  • The role will include extensive levels of travel, sometime to remote areas both onshore and offshore and outside the region if required.
Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

Essential
  • Full driving license and capable of driving overseas
  • Excellent communication and presentation skills
  • The ability to work under pressure and have a methodical and flexible approach to work Able to work on and offshore,
  • Adaptable, flexible, and appreciative of an array of cultures and customs
Mandatory
  • Operational gas seal inspection and build hands on experience
  • Good written and verbal communication skills in English
  • Willingness and proven capability to travel at short notice,
  • Capable of reading general assembly drawings
  • Proven historic capability of year-round on call support
Additional
  • Demonstrable behavior of leading by example
  • Demonstrable behavior of being self and team motivated
  • Working knowledge of JC Turbomachinery products Couplings, Systems and Filtration Extensive, proven, and traceable gas seal field service installation experience
About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

About John Crane

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

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Job Detail

  • Job Id
    JD1465700
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned