Technical Operations Manager

Dubai, United Arab Emirates

Job Description

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:

Reporting into the Head of Sales & Distribution, the Technical Operations Manager is responsible for ensuring all localization and versioning requirements for MAF Distribution’s Studio features and trailers are delivered within budget, on schedule and to the highest international standards, for all 13 of the operating Middle East territories.
The Technical Operations Manager will be responsible for the technical budgets for each film and managing key relationships with the Studio and regional technical vendors, to schedule all feature and trailer deliveries, and to communicate all local mastering, graphic localization, subtitling and dubbing requirements, including any edits required to pass censorship in any of the operating markets.
Building good relationships with the local censor boards and managing the censorship and subsequent editing process is key to this role. The ability to identify the optimal technical/creative solutions is essential in protecting the playability of any film, to ensure positive word-of-mouth from audiences, thereby allowing each film to reach its full commercial potential.
The individual will also be required to support the Sales & Distribution Managers to ensure any required versions/formats of the film are delivered as needed to all cinemas in the region and support with any technical troubleshooting on release.
This role will be required to travel to attend censorship screenings, especially for titles which pose particular challenges for the Middle East.

Role Details – Key Responsibilities and Accountabilities:

  • Forecast and manage the technical budget for each film, identifying opportunities to drive efficiencies.
  • Manage the relationship with the Technical Operations Department at the Studio.
  • Responsible for all aspects of trailer and film delivery, from OV screeners to fully localized DCPs for release in all required formats, fully compliant with all local government censorship requirements.
  • Maintain a 360˚, watertight approach to content security at all times.
  • Review content at earliest opportunity and advise on expected localization requirements.
  • Provide weekly progress reports and status updates for all trailers and features to the Head of Sales & Distribution and wider team.
  • Manage the censorship schedule to ensure timely feedback from the censor boards to the Studio, proactively suggesting optimal edit solutions within budget and time constraints, that will protect the quality/commercial prospects of the film.
  • Manage the subtitling/dubbing between local and regional vendors and the Studio.
  • Oversee the tracking and returns for all physical HDDs (for cinemas/markets not yet using e-delivery).
  • Ensure all studio systems are always kept up to date, from DCP orders to the TDL.
  • Opportunity to support and contribute to the development of various in-house data projects.

Ad Hoc
  • Attend film strategy sessions to contribute ideas to overall release plans.
  • Support the Sales & Distribution Managers from an operational perspective regarding their shipping workflows for Trade Marketing materials.


As per agreed budget.

Other Context (if applicable):

  • Pre-existing knowledge of Middle East censorship sensitivities is an added bonus, but full training will be provided. The candidate will bring the requisite technical and industry knowledge to the role and local context and requirements will be provided in the training.

Functional/Technical Competencies

  • Strong understanding of technical workflows, including mastering, graphic localization, subtitling and dubbing.
  • Experience of operating in a regionally controlled structure, where developing strong relationships with other managers is essential.
  • Experience of liaising with third party agencies, Government agencies and media preferred.
  • Fluency in English (written and verbal) is essential, fluency in a second language (especially Arabic) is ideal but not essential.
  • Strong IT literacy.

Personal Characteristics and Required Background:

Personal characteristics
  • Excellent accuracy and attention to detail.
  • Excellent people and relationship management skills, with confidence, respect and emotional intelligence to navigate sensitive conversations around cultural/censorship issues with people of different backgrounds.
  • Positive and proactive attitude, with a focus on identifying solutions.
  • Highly organized and able to handle sensitive information.
  • Excellent communication (written & verbal).
  • A ‘hands on’ team player not afraid to take on and execute a variety of different tasks as needed.
  • Someone who enjoys working under pressure and can multitask in a time-sensitive environment.
  • Flexibility to work outside of office hours when required, especially due to international time differences.

Minimum experience
  • At least 8-10 years of experience within the digital cinema industry, within one of the major regional mastering facilities, post-production houses or a regional, theatrical technical department at a major Hollywood Studio. Ideally at a managerial level or similar.

Minimum Qualifications/education
  • Degree holder or equivalent higher education.

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Job Detail

  • Job Id
  • Industry
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  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned