The Position Summary We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As our Receptionist, you will be the first point of contact for our company offering administrative support across Roche. You will welcome guests and greet people who visit our business. You will also coordinate front-desk activities, including distributing correspondence, redirecting phone calls, and ensuring the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Your Responsibilities
Greet and welcome guests as soon as they arrive at the office & connect them with the appropriate party
Complete required facility & company procedures when guests arrive & depart
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable with all necessary equipment and materials
Provide basic information in-person and via phone/email and where necessary on-pass to the relevant person/department
Receive, sort and distribute mail/courier deliveries
Maintain office security and SHE policies by following safety procedures and controlling access
Order front office supplies/stationary and keep inventory of stock
Ordering of business cards
Updating of telephone lists
Monitor and coordinate employee parking allocations
Coordinate with building management and IT for access cards
Liaison with building management for any facilities maintenance issues
Perform other clerical receptionist and administrative support for various departments.
Requirements and skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Professional attitude and appearance
Exceptional written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Empathy and interpersonal skills
Multitasking and time-management skills, with the ability to prioritise tasks
Flexible
Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Roche is an Equal Opportunity Employer.
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