Job Description

Job Title Implementation Manager

Description

Description

Implementation Manager

Location: Dubai, AE

Company: Majid Al Futtaim

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The Implementation Manager is responsible for the implementation of all New products from CPU into Carrefour stores . The role will also be responsible for being in charge of Sales Representative and Visual Merchandising team. The role is accountable for developing implementation procedures/objectives/requirements, making sure that CPU standards are implemented and maintained in stores.

Role Details - Key Responsibilities and Accountabilities:

New Product Implementation

Manage the Briefs for any new product line

Participate in NPD process by working with Marketing Team closely on Market research

Particpate in NPD process by working with Sourcing team on packaging

Communicatiate with UAE merchandising team on: New Item Creation, Details, Merchandising planogram, Ordering, identifying Benchmarks

Communicate with Store Managers about ordering/product/display issues

Overview Sales and Waste reports from stores on daily/weekly schedule

Work closely with Merchandising team on finding and implementing the best solutions for serving food and controlling waste

Organize Photo-shoots for all new product lines

Create Blue Book and distributing the same to all store managers

Collaborate with On-line team for publishing all CPU products on Carrefour website and InstaShop

Overview the performance of visual Merchandiser and Sales Representative team

Deliver training about all CPU products and procedures to Sales Representative team and Visual merchandizer

Human Capital Responsibilities

Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management

Provide mentorship for the purpose of developing a continuous talent pipeline for key roles

Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements

Develop and implement on the job-training for the team

Provide inputs for the development of annual manpower plan

Ensure the implementation of MAF Retail's corporate policies and relevant procedures

Definition of Success

Effective implementation of new products

Customers (Numbers: LTV, Acquisition cost, Engagement, Number of visits, retention, Satisfaction:NPS)

Market (total market size, share, treats/opportunities, successful launches of strategic projects and city hubs)

Functional/Technical Competencies

To be added

Qualification, Experience & Skills:

Minimum Qualifications/Education

Degree or equivalent in a relevant field

Minimum experience

5+ years in a management position

Proven experience in working within a fast paced environment, start-up style environment

Passion for the food industry

Skills

Strong communication skills

Working with multiple stakeholders within different departments

Networking - ability to connect with stakeholders informally and interest and willingness to seek out information about the industry through meetups

Professional development - commitment to growing professionally

Microsoft Suite (Word, Excel, Power point)

Community and Collaboration tools (Google Drive, Dropbox)

Internet Research and presentation slides/decks

English (Full professional proficiency - Required)

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