Executive, It Application Support | Information Technology

Menara, Morocco

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Responsibilities

Responsible to manage new change request on external maintained system from change request scope definition through implementation across internal, external and cross functional teams.
Responsible to provide first line support to users on all application related requests/enquiries.
Able to access database and perform necessary actions (query, extraction, investigation) to support the BAU operations of section.
To meet and attend the demand and delivery of data warehouse systems/services and system.
Provide IT solutions to meet the business need that is aligned to the Company’s strategic business objective.
Follow-up and communicate effectively with relevant parties to ensure the project is delivered on time and within budget.
Ensure all mandatory project/ request documents are properly signed-off and documented.
Responsible for performance, availability, and scalability of the various applications.
Ensures assign tasks and assignment are completed satisfactorily on time, and in compliance with proposal and established standards.
Responsible to assist in smooth running of business as usual for IT functions.

Requirements

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