Job Description

Good Knowledge of retail processes and retail industry Result orientation - confident Teamwork & collaboration - engaged & understanding Communication skills - helpful, approachable & respectful Proactiveness and flexibility Report writing skills Leadership skills Coaching and Mentoring skills

Customer service orientation



To act as an ambassador for Centrepoint, effectively managing the day-to-day operation within the store utilizing business practices and relationships with the other concepts Responsible for the overall success, driving sales, reinforcing operational consistency, and staff development, as well as overall service and brand integrity for the store Be a role model for strong product knowledge of the Centrepoint product line, as well as selling and customer service standards To manage the day to day operational of your store. i.e Centrepoint staff requirements and cashiers deployment, security guard deployment, finance and cash management and well maintained property Full implementation of the centrepoint store operating procedures Manage, supervise and coach the centrepoint team to ensure the highest level of competency and capability within your resource framework. To ensure the highest level of customer service is consistently given, aligned with the centrepoint customer jouney experience. To ensure every customer leaves your store delighted. Maintain daily store floor walks with your concept counterparts constantly challenging inconsistencies in retail standards and customer offering. Full administrative responsibility for your store ensuring that all store and business compliance processes are in place Ensuring consistency in the cleanniness housing keeping and visual merchandising standards of your store in line with centrepoint visual and brand guidelines. Management & maintenance of key internal & external relationships to drive the success of the store Drive membership of Shukran & manage data entry requirements Coordination and sharing of best practice for loss prevention across the concepts within your store.

Graduate/ Bachelor's Degree from any Stream

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.


Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.


We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.



Founded in Kuwait in 2005. Centrepoint forms part of the Landmark Group and is home to four of the region's most beloved, fordable and stylish brands - Splash, Shoe mart, Babyshop , and Lifestyle . Today, we cater to multiple m arkets across eight countries in the Middle East and Africa, with 142 stores occupying 6.2 million square feet of retail space. With numerous new store openings planned for the future , Centrepoint is committed to expanding our footprint while simultaneously moving towards absolute environmental sustainability.


Whether you're looking to beautify yourself, your family or your home, Centrepoint is proud to be the one stop destination trusted by generations of value seeking customers who seek quality without compromise. Delivering as industry leading omni channel customer experience, we pride ourselves on being at the forefront of the regions retail landscape, where we continue to set industry be nchmarks with a philosophy of beauty, quality and inclusivity that gives consumers access to popular trends as well as life's essentials in consider ed retail and online environments.