Zain Group

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Current Jobs in Zain Group
Jobs 100
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04 Dec 2018

WHAT:The job holder in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also…

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12 Dec 2018

WHAT:The jobs in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible…

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13 Dec 2018

What:The jobs in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible…

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13 Dec 2018

WHAT:The jobs in this level are responsible for ensuring proper implementation and maintenance of Zain IQs short and long term strategic plans. Jobs in this level carry out performance review activities including provisioning of support to Departments on the development…

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11 Dec 2018

WHAT:The job holder is responsible for the Information Technology Directorate activities which covers leading and directing the Enterprise Architecture, Business Management, BSS, NSS and Infrastructure and Security Departments.

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07 Dec 2018

WHAT:The jobs in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible…

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11 Dec 2018

WHAT:The jobs in this level are responsible for acquiring and maintaining a thorough understanding of Zain IQ product base. The jobs in this level are responsible for assisting the Account Senior Executive in performing tasks such as updating defined distributors…

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12 Dec 2018

WHAT:The jobs in this level are responsible for handling day to day sales activities in an efficient and timely manner whilst achieving high level of customer satisfaction. The jobs are also responsible for having direct interaction with current and potential…

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12 Dec 2018

WHAT:The jobs in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible…

Telesales Senior Manager
Zain Group  -  Riyadh,Saudi Arabia
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12 Dec 2018

WHAT:The job holder is responsible for supervising the Telesales Section including performing upselling and following up purposes.HOW:Strategy Management:* Set related section performance objectives, in coordination with head of related division, and continuously monitor progress and development towards organizational and section…

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10 Dec 2018

WHAT:The jobs in this level are responsible for handling received requests and executing initiative across all digital channels systems. They also analyze and resolve simple and recurring issues in a concise and timely manner.HOW:Compliance:* Implement Commercial Technical Support policies and…

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13 Dec 2018

WHAT:The jobs in this level are responsible for analyzing information related to marketing planning, research and development. They use results of analysis to participate in the development and deployment of new different products and services and monitor results and achievements…

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11 Dec 2018

WHAT:The jobs in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible…

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09 Dec 2018

WHAT?:The jobs in this level are subject matter experts in the area of Marketing and Corporate Communications. Jobs are responsible for optimizing media investment and identifying ways to enhance Zains image. Jobs are also responsible for monitoring success of events…

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13 Dec 2018

WHAT:The jobs is Creating developing Marketing Advertising material, follow up with Marketing agencies on materials production & executing, support the design and implementation of loyalty and retention programs and segment specific offerings.

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13 Dec 2018

WHAT:The job holder is responsible for overall development of business strategic road map, including not limited to, setting milestones, drivers of strategy, setting strategic pillars with management and business, design and monitor strategy performance management system. In addition the job…

ERP Applications Senior Analyst
Zain Group  -  Riyadh,Saudi Arabia
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06 Dec 2018

WHAT?:The jobs in this level are responsible for assisting in the design of network requirements and handling simple small scale module based applications. The jobs are also required to assist in developing reports.HOW?:Compliance:Implement the Technology Design and Implementation policies and…

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10 Aug 2017

WHAT?:The jobs in this level are subject matter experts in the area of Key Account Management. Jobs are responsible for negotiating and developing contracts with large corporations, government, strategic corporations, SOHOs and SMEs. Jobs are also responsible for reviewing roaming…

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11 Dec 2018

WHAT?:The job holder is responsible for supervising the Workforce Management section including call volume forecasting, contact center scheduling, daily operations supervision, cost management and people management.HOW?:Strategy Management: Set related section performance objectives, in coordination with head of related department, and…

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12 Dec 2018

WHAT:The jobs in this level are responsible for handling Zain partners channels operations and providing needed support to ensure the achievement of set sales targets and the abidance by operational requirements. They also design Commercial Outbound campaigns, cascade sales targets…

Technology PMO Manager
Zain Group  -  Riyadh,Saudi Arabia
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04 Dec 2018

WHAT?:The job holder is responsible for supervising Project Management Office including planning and managing Zain technology projects execution from initiation to closure and reporting.HOW?:Strategy Management:Develop performance objectives in coordination with Directorate and continuously conduct progress towards Departmental and strategic objectives…

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12 Dec 2018

WHAT?:The job holder is responsible for supervising application operations and maintenance to ensure implementation according to set standards and timeframes.HOW?:Strategy Management:* Set related section performance objectives, in coordination with head of related department and continuously monitor progress and development towards…

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12 Dec 2018

WHAT?:The job holder is responsible for supervising application operations and maintenance to ensure implementation according to set standards and timeframes.HOW?:Strategy Management:Develop performance objectives in coordination with Directorate and continuously conduct progress towards Departmental and strategic objectives and implement periodic performance…

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25 Nov 2018

WHAT?:The job holder is responsible for overseeing the People Engagement Department including internal communication, complaints management, employee engagement, on boarding, and culture management.HOW?:Strategy Management:Contribute to the formulation and implementation of Directorate Strategy and Plans as befitting the Sector and overall…

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24 Aug 2017

WHAT?:The job holder is responsible for supervising the Sales Compliance department including scanning and validation of contracts to ensure adherence to CITC requirements and reporting validation results to concerned stakeholders for corrective action.HOW?:Strategy Management:Develop performance objectives in coordination with Directorate…

SME Sales West & South Supervisor
Zain Group  -  Riyadh,Saudi Arabia
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04 Aug 2017

WHAT?:The jobs in this level are subject matter experts in the area of Key Account Management. Jobs are responsible for negotiating and developing contracts with large corporations, government, strategic corporations, SOHOs and SMEs. Jobs are also responsible for reviewing roaming…

Sales Compliance Analyst
Zain Group  -  Riyadh,Saudi Arabia
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11 Dec 2018

WHAT?:The jobs in this level are specialists in the area of Administration and Support. The jobs require supervision of multiple office operations for a number of individuals undertaking administrative work.HOW?:Supervision and Processing:* Provide supervision in the Administration and Support Operations…

Regional Support Analyst
Zain Group  -  Riyadh,Saudi Arabia
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01 Aug 2017

WHAT?:The jobs in this level are specialists in the area of Administration and Support. The jobs require supervision of multiple office operations for a number of individuals undertaking administrative work.HOW?:Supervision and Processing:* Provide supervision in the Administration and Support Operations…

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10 Dec 2018

WHAT?:The jobs in this level are subject matter experts in the area of Key Account Management. Jobs are responsible for negotiating and developing contracts with large corporations, government, strategic corporations, SOHOs and SMEs. Jobs are also responsible for reviewing roaming…

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09 Dec 2018

WHAT?:The jobs in this level are responsible for updating the clients database and following up on customers orders.HOW?:Compliance:* Implement the Key Account Management policies and procedure.* Carry out assigned activities in specified area with direct supervision .Key Account Management:* Review…

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06 Dec 2018

WHAT?:The jobs in this level are subject matter experts in the area of Key Account Management. Jobs are responsible for negotiating and developing contracts with large corporations, government, strategic corporations, SOHOs and SMEs. Jobs are also responsible for reviewing roaming…

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09 Dec 2018

WHAT:The jobs in this level are responsible for performing complex analysis on key account statistics and managing internal process improvement. Jobs are also responsible for assisting in developing sales strategies and maintaining relationship with key clients for retention purposesHOW:Compliance:* Implement…

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13 Dec 2018

WHAT?:The jobs in this level are subject matter experts in the area of Key Account Management. Jobs are responsible for negotiating and developing contracts with large corporations, government, strategic corporations, SOHOs and SMEs. Jobs are also responsible for reviewing roaming…

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06 Dec 2018

WHAT?:The jobs in this level are responsible for interacting with key clients to enhance sales and profits. Jobs are also responsible for participating in the development of client proposals and performing basic analysis.HOW?:Compliance:* Implement the Key Account Management policies and…

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13 Dec 2018

WHAT?:The jobs in this level are subject matter experts in the area of Key Account Management. Jobs are responsible for negotiating and developing contracts with large corporations, government, strategic corporations, SOHOs and SMEs. Jobs are also responsible for reviewing roaming…

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10 Dec 2018

WHAT:The jobs in this level are responsible for implementing Operational Management streams to include process management, Operational planning and assurance and business analysis. The jobs will develop, diffuse and continuously update Quality Measurement documentation and ensure efficient implementation through internal…

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13 Dec 2018

WHAT:The jobs in this level are responsible for performing complex analysis on key account statistics and managing internal process improvement. Jobs are also responsible for assisting in developing sales strategies and maintaining relationship with key clients for retention purposes.HOW:Compliance:* Implement…

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10 Dec 2018

WHAT?:The jobs in this level are responsible for performing complex analysis on key account statistics and managing internal process improvement. Jobs are also responsible for assisting in developing sales strategies and maintaining relationship with key clients for retention purposes.HOW?:Compliance:Implement and…

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10 Dec 2018

WHAT?:The jobs in this level are responsible for performing complex analysis on key account statistics and managing internal process improvement. Jobs are also responsible for assisting in developing sales strategies and maintaining relationship with key clients for retention purposes.HOW?:Compliance:Implement and…

Digital Analyst
Zain Group  -  Bengaluru/Bangalore,...
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09 Dec 2018

WHAT:The jobs in this level are responsible for performing a variety of routine and simple tasks such as business requirements collection, and conducting business analysis.HOW:Compliance:* Implement the Technology Planning and Development policies and procedures* Carry out assigned activities in specified…

Governance Senior Analyst
Zain Group  -  Bengaluru/Bangalore,...
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13 Dec 2018

WHAT:The jobs in this level are responsible for auditing compliance to security policies and procedures, conducting vulnerability assessments and application testing to identify risks, and investigating incidents. The jobs are also responsible for developing solutions to recurring incidents and attending…

Governance Manager
Zain Group  -  Bengaluru/Bangalore,...
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11 Dec 2018

WHAT:The job holder is responsible for supervising the security governance at Zain and ensuring abidance with security standards and regulations.HOW:Strategy Management:* Develop performance objectives in coordination with Directorate and continuously conduct progress towards Departmental and strategic objectives and implement periodic…

Products Delivery Senior Manager
Zain Group  -  Bengaluru/Bangalore,...
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11 Dec 2018

WHAT:The job holder is responsible for supervising the Products Delivery Section including tracking the project progress and reporting all projects issues in order to solve them.HOW:Strategy Management:* Set related section performance objectives, in coordination with head of related division, and…

People Engagement Senior Analyst
Zain Group  -  Bengaluru/Bangalore,...
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12 Dec 2018

WHAT:The jobs in this level are responsible for coordinating large events and dealing with delays and last minute changes. Jobs are also responsible for investigating harmful publications and implementing corrective action.HOW:* Implement and suggest improvements to the Marketing and Corporate…

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05 Dec 2018

WHAT:The job holder is responsible for supervising the Experience Insights Section including tracking customer experience analysis and improvement initiatives in order to enhance customer experience.HOW:Strategy Management:* Set related section performance objectives in terms of customer experience, in coordination with head…

Big Data and Digital Director
Zain Group  -  Dubai - Saudi Arabia
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11 Dec 2018

What?:The job holder is responsible for overseeing the Big Data & Digital Directorate including Planning and Data Governance Department, Analytics and Reporting Department and Digital TeamHow?:Strategy Management:* Contribute to the formulation and implementation of Directorate Strategy and Plans as befitting…

Treasury Operations Accountant
Zain Group  -  Dubai - Saudi Arabia
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13 Dec 2018

WHAT:The jobs in this level are responsible for performing more complex collection and payments coordination and reporting in addition to large scale treasury operationsHOW:Collection Coordination and Reporting:* Review the validity of data extracted from the system to the excel file*…

Indirect Sales Director
Zain Group  -  Dubai - Saudi Arabia
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13 Dec 2018

WHAT:The job holder is responsible for overseeing the Indirect Sales Department including Indirect Sales Operations, and Strategic Channels and Business Development.HOW:Strategy Management:* Contribute to the formulation and implementation of Directorate Strategy and Plans as befitting the Sector and overall strategic…

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11 Dec 2018

WHAT:The job holder is responsible for supervising the Digital and Data Products Development Department including digital product services planning and management in coordination with providers, and digital product services marketing for awareness purposes. The job holder is also responsible for…

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08 Dec 2018

WHAT:The job holder in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also…

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12 Dec 2018

WHAT?:The job holder is responsible for the management of the Planning and Support Department activities including Trade Marketing and Sales Support

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12 Dec 2018

WHAT:The job holder in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also…

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11 Dec 2018

WHAT:Responsible for transferring raw material and finished goods to appropriate service inventory locations. Ensure work order components are pulled in a timely manner including data entry into the ERP system.

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09 Dec 2018

WHAT:You will be responsible to manage Zain IQ Branding and Communication Department in terms of ensuring brand awareness and consistency, monitoring the planning and execution of events and campaigns and comparing achieved to planned results for identification of improvement opportunities…

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13 Dec 2018

WHAT:The jobs in this level are responsible for carrying out sales activities to business clients. They are also responsible for dealing with hard and VIP clients and training Account Executives on how to handle complaints and requests.

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12 Dec 2018

WHAT:The jobs in this level are responsible for monitoring the billing system for the collection of customers dues. The jobs will act as a technical and managerial point of reference for their team and they will monitor and provide feedback…

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17 Aug 2017

WHAT?:The jobs in this level are responsible for performing complex assignments often requiring development of new projects, processes or techniques and assessing the feasibility and soundness of engineering tests and equipment. The jobs in this level are required to plan,…

Buildings Specialist
Zain Group  -  Dubai - Saudi Arabia
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26 Jul 2017

What?:The jobs in this level support organizational decision making through efficient management of Zains facilities. They are also responsible for the provision of engineering assignments, in order to ensure successful execution and business continuity.How?:Function and People Management:* Manage facilities team,…

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28 Jun 2017

WHAT:Monitoring Core Network performance, conducting troubleshooting and problem solving activities, andcarrying out preventive maintenance; ensuring maximum network stability and service availability. As wellas implementing network expansion and improvement projects, contributing in setting and executing CoreNetwork elements designs and following up…

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30 Jun 2017

What:The job in this level is responsible for acquiring and maintaining a thorough understanding of Zain IQ product base. The job in this level is responsible for assisting the Account Senior Executive in performing tasks such as updating defined distributors…

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29 May 2017

What:The job in this level is responsible for acquiring and maintaining a thorough understanding of Zain IQ product base. The job in this level is responsible for assisting the Account Senior Executive in performing tasks such as updating defined distributors…

Corporate Services Hot Line Officer
Zain Group  -  Dubai - Saudi Arabia
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27 Jun 2017

WHAT:The jobs in this level are responsible for performing day to day office activities supporting employees and visitors in ways that will contribute to enhance business performance and ensure satisfaction.HOW:Compliance:* Implement the Administration and Support policies and procedures* Carry out…

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10 Dec 2018

What:The jobs in this level implement various marketing activities such as performing basic analysis of marketing data, executing events, campaigns and brand awareness workshops and solving incidents as they arise. Creating & developing artworks through all Zain branding operations. They…

ERP Specialist
Zain Group  -  Dubai - Saudi Arabia
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12 Dec 2018

WAHT:The jobs in this level are expected to develop network requirements and handle complete modules of business functions. The jobs are also required to develop required reports.HOW:* Implement and suggest improvements to the Technology Design and Implementation policies and procedures.*…

Business Analysis Team Leader
Zain Group  -  Dubai - Saudi Arabia
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16 Aug 2017

WHAT?:Jobs at this level are responsible for carrying out routine data analysis and reporting activities such as collating requisite business data and information, performing basic analyses and delivering relevant reports for decision making. The jobs also require knowledge in the…

Assistant Legal Advisor
Zain Group  -  Dubai - Saudi Arabia
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16 Aug 2017

WHAT:The jobs in this level are responsible for developing and amending contracts and other legal documentation and assisting supervisor in the day to day legal activities. Jobs in this family are also responsible of ensuring that Zain internal practices are…

General Ledger Supervisor
Zain Group  -  Dubai - Saudi Arabia
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11 Dec 2018

WHAT:The jobs in this level are expected to ensure that financial transactions and reporting are carried out and recorded in an accurate and timely manner. They are also responsible for performing asset capitalization activities to track and report the status…

Data & VAS Engineer
Zain Group  -  Dubai/ UAE, Jordan
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13 Dec 2018

WHAT:Assisting Zain in developing and maintaining new revenue streams through monitoring Value Added Services (VAS) systems and platforms, providing needed technical support and modifications to keep it up, healthy and optimize its performance, in addition to participating in developing, testing,…

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11 Dec 2018

WHAT:The jobs in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible…

Senior Legal Advisor
Zain Group  -  Dubai - Saudi Arabia
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03 Dec 2018

WHAT:The jobs in this level are subject matter experts in the area of legal. The jobs require detailed knowledge of contracts, litigation, corporate governance, legal administration and compliance in order to provide guidance and legal consultation..HOW:* Provide subject matter expert…

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16 Aug 2017

WHAT:The jobs in this level are responsible for developing and implementing an internal communications and employee engagement strategy.HOW:Employee Engagement Operations:* Run employee engagement programs in order to uphold a positive workplace environment as per Zain strategy.* Coordinate the full cycle…

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16 Aug 2017

WHAT:The job holder is responsible from regularly tracking regional performance of the company and the competitors in order to propose taking necessary actions utilizing detailed set of data sources. The job holder is also responsible for customer segment trends, market…

Security & Control Team Member
Zain Group  -  Dubai/ UAE, Jordan
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16 Aug 2017

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Customer Experience Design Manager
Zain Group  -  Dubai - Saudi Arabia
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16 Aug 2017

WHAT:The job holder is responsible for supervising the Experience Design Section including roadmap development and communication, customer experience analysis and improvement initiatives in order to enhance customer experience.HOW:Strategy Management:* Set related section performance objectives, in coordination with head of related…

Business Process Developer
Zain Group  -  Dubai - Saudi Arabia
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16 Aug 2017

WHAT:The jobs in this level are responsible for developing as is processes and conducting basic audits to ensure compliance with quality and process standards. The jobs are also responsible for performing documents control and filing.HOW:Compliance* Implement the Business Process and…

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16 Aug 2017

WHAT:The job holder is responsible for the Internal Communications Unit activities including the supervision of internal communication initiatives and programs. The job holder is also responsible for the development of publications and change management communication across Zain IQ.

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08 Dec 2018

WHAT:The jobs is Creating /developing Marketing Advertising material, follow up with Marketing agencies on materials production & executing, support the design and implementation of loyalty and retention programs and segment specific offerings.

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16 Aug 2017

The Role:To achieve the required or distributed target with maintaining high quality of sales and revenue.The Responsibilities:Sales:* Achieve and executes the sales target, monthly/quarterly/annual sales with high quality and revenue.* Execute Up selling & cross selling through existing customers.Operation:* Performing…

Shops Planning Manager
Zain Group  -  Dubai - Saudi Arabia
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08 Dec 2018

WHAT:The job holder is responsible for supervising the Shops Planning Section including the supervision of shops analysis and planning, quality control and guidelines assurance for Shops. His responsibilities includes but no limited to; performance monitoring and analysis, alignment with regions,…

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06 Dec 2018

WHAT:Participate in conducting thorough research studies and analysis from different sources and through different research tools covering all market segments, and compiling the gathered data into useful reports utilized in product development and decision making process, in addition to fulfilling…

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12 Dec 2018

WHAT:The jobs in this level are responsible for gathering data, developing presentations, organizing and analyzing information to understand problems/key issues of internal/ external implications. They are also responsible for maintaining robust records of databases used for analysis.HOW:Compliance:* Implement Data Analysis…

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01 Jul 2017

WHAT:The job holder isresponsible formanaging the commercial reporting function, monitoring commercial performance & highlighting deviations,HOW:Commercial Reporting:* Articulating the relationship of the Commercial Department with the Business Intelligence Department* Ensuring the quality of the data reported by the Commercial department* Producing…

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04 Jul 2017

WHAT?:Manage the design, deployment and configuration of technology infrastructure elements in alignment to the business demand, technology architecture and road maps.

Enterprise Maintenance Engineer
Zain Group  -  Dubai/ UAE, Jordan
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03 Jul 2017

WHAT:Maintaining the Enterprise customers for both IP and transmission last mile connections, through monitoring network performance, detecting problems, identifying root causes, and solving problems, as well as following up with vendors and subcontractors and examining their performance and deliverables, in…

Operations Regional Manager Central
Zain Group  -  Dubai - Saudi Arabia
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28 Jul 2017

WHAT:The job holder is responsible for supervising the B2B Operations (Central) Section including managing B2B marketing strategy in the central region and consolidating regional plans.HOW:Strategy Management:* Set related section performance objectives, in coordination with head of related division, and continuously…

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21 Jul 2017

WHAT?:The job holder is responsible for collecting market research needs from different internal entities and managing the planning and execution of market research activities, in collaboration with market research external agencies. Also managing the geographical analysis and support.The job holder…

Campaign Management Team Leader
Zain Group  -  Dubai - Saudi Arabia
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29 Jun 2017

WHAT:Responsible for coordinating large events and dealing with delays and last minute changes. Jobs are also responsible for investigating harmful publications and implementing corrective action.HOW:* Implement and suggest improvements to the Marketing and Corporate Communications policies and procedures* Carry out…

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04 Aug 2017

WHAT?:You are responsible for analyzing information related to marketing planning, research and development. They use results of analysis to participate in the development and deployment of new different products and services and monitor results and achievements as per the applicable…

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21 Jun 2017

WHAT:The job holder is responsible for the Regional Direct Sales Unit activities including managing all directly owned sales channels and ensuring implementation of retail and direct distribution channels strategy. The job holder is also responsible for identifying and solving operational…

Customer Experience Senior Manager
Zain Group  -  Dubai - Saudi Arabia
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05 Aug 2017

WHAT:The job holder is responsible for supervising the Customer Experience Department including Experience Insight and Experience Design.HOW:Strategy Management:* Develop performance objectives in coordination with Directorate and continuously conduct progress towards Departmental and strategic objectives and implement periodic performance reports to…

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02 Aug 2017

WHAT?:Manage the design, deployment and configuration of service and solutions (mobile and broadband services, integration and e channels) in alignment to the business demand, technology architecture and road maps

Business Development Supervisor
Zain Group  -  Dubai - Saudi Arabia
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01 Jul 2017

WHAT:The jobs in this level are responsible for analyzing digital channels/ Zain systems performance and accuracy, developing improvement initiatives and following up implementation to continuously improve internal and external customers service efficiency. They also provide support and guidance as needed,…

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01 Jul 2017

WHAT?:Manage the design, deployment and configuration of service and solutions (mobile and broadband services, integration and e channels) in alignment to the business demand, technology architecture and road maps

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02 Jul 2017

WHAT:The jobs in this level are responsible for supervising the quality of calls on the call center and analyzing the frequency and types of customers questions. They are also responsible for implementing training and supervising shift schedules.HOW:* Implement and suggest…

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20 Jun 2017

WHAT:Builds Datawarehouse architecture aligned with bussiness requirements & foundation logical model (OCDM model) , does customization on logical model, prepares meta data for presentation layer tools, builds hierarchies & reporting objects, dimensions and measure, develops customized tables and aggregations ,…

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08 Aug 2017

WHAT:The job holder in this level are responsible for handling the day to day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also…

Purchasing Officer (Technical)
Zain Group  -  Dubai - Saudi Arabia
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09 Jul 2017

WHAT:The jobs in this level are responsible for processing purchase requisitions for more complex products, issuing purchase orders ensuring best quality and price as well as timely delivery to end users. The position holder will also conduct continuous research for…

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03 Jul 2017

WHAT:The jobs in this level are responsible for supervising the quality of calls on the call center and analyzing the frequency and types of customers questions. They implement training and supervise shift schedules. They handle contact centers workforce management. They…

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18 Jul 2017

What:The job holder is responsible for the management of the Business Sales Unit activities including supervising the implementation of the Business Sales Strategy at Zain IQ. The job holder is also responsible for overseeing business sales accounts across Kurdistan.

Site Payment Specialist
Zain Group  -  Dubai - Saudi Arabia
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10 Jul 2017

WHAT:The jobs in this level are subject matter experts in the area of Technology Operations and Support. The jobs in this level are responsible for supervising outsourced network operations and approving roll out of new applications/contracts renewals/requests for changes/etc.HOW:* Provide…